Well,Well, Well, A very happy new year to the global Inside Sales Family and all the readers. I hope you all had a gala time this winter holidays.This being my very first post of 2017 makes me feel very excited. I know all of you would have different goals for this year, both personal and professional. But one thing that truly unites us in this is we all want ourselves to be better than what we were in 2016. For e.g I want to be a better marketer, my account executive wants to close bigger deals this year. Essentially we all are trying to learn from our actions in 2016 for a better 2017.