There’s not a single job out there in this big, beautiful world which guarantees 100% fulfillment, ecstasy, and is stress-free. But also, this world is your oyster, and it is up to you to find your pearls.
It is easy to give up. Take a moment and soak in your surroundings. Look around. I am sure the guy sitting next to you or the girl sitting across would be equally ‘unhappy’ with something or the other. This is our generation, a generation of wants and needs. This statement becomes especially readworthy and thought provoking when your career starts to put you in a state of jeopardy and lends you dilemma. Inside sales can be a monster, which lives under your bed. Who needs that? We all have enough drama already in our lives. Isn’t it?
A roller coaster of emotions
Just like your inside sales processes have cycles- consideration, discussion, evaluation and decision-making, your emotions too have a similar ongoing process. It is tough, rather exhausting to try and be in control always. To have a smile plastered on your face, even if you feel terrible, terrible inside. This reflects on your productivity. Your inside sales chart would start declining. You won’t have enough confidence and conversational skills to persuade your customers into buying a product or even worse you won’t have the energy needed to make yet another pitch for a product, for any product for that matter.
How do you make it ‘go away’?
These times come and STAY. Of course, unless you want them to go away. But pursuit of happiness is not always the answer. Sometimes you feel like you are hitting rock bottom and there’s no light at the end of the tunnel or your inside sales pipeline here. When you are feeling down about inside sales and don’t think anybody will buy from you is when you need to remember that it is just as important to simply ask for a sale as it is to feel confident about one. Selling begets selling – which means if you just remember to begin selling, you will eventually start making sales.
“I am not depressed.”
There are five stages of grief/trauma/emotional surges. Acceptance is a crucial one. If you keep denying the fact that your emotional imbalance or instability is starting to interfere with your professional productivity, you will probably never get out of this pettish, burning feeling. And, eventually you will start feeling empty. Emotions have a really powerful impact on your conscious and well-being. And when I say ‘well-being’ I simply don’t mean about your body temperature or blood pressure. It is in context to your inner balance, your secondary emotional outputs- which is motivation, productivity, hopefulness, patience, and the ability to tackle rejection and try again. If you are feeling a little too off or have this constant negativity in you, I think it is time to have a heart to heart conversation with yourself and find out what’s not right.
“Salesmen are supposed to smile and be happy people.”
Stereotypes are always there, everywhere. Inside sales is not an exception. And trust me, I can understand how saddening it can be to plaster a smile and greet everyone when all you need is a cabin in the woods, a mug of coffee and just want to pet your dog. Now let me rub some reality in your face. Salesmen are supposed to be look happy and should be nice to talk to, because they are people’s person. You take about 20 calls a day, and you make another 10-15 calls a day. You often need to meet prospects, explain them crucial aspects of your product and persuade them (with happy, funny, witty rebuttals) into buying your prestigious offering. Now tell me, if I come to meet you or call you up, sounding all depressed and lethargic, for how long would you entertain me? Not much I’d say.
Confidence? What’s that?
To be in inside sales or in a sales battlefield and still be good at it you need this one thing- confidence. Often, when you are low and feel all yellow, you can tend to discourage your own self. You become weak and lethargic. You come to office, follow your utterly monotonous routine day in and day out and do this in a loop. And you feel everything will be alright soon. But how soon? I’d say you need to take more strict actions, bigger steps and have determination to make it right. When you perform your job in a professional manner, you have every right to ask the prospect to buy from you. I understand that sometimes it can get depressing to lose sale after sale. This makes us doubt our abilities and our skills. Failures make us forget the successes we have had – but they don’t have to.
To sum this up and instill some positivity in you, I have this quote from the most sought after movies of all times, ‘The Pursuit of Happyness’.
“Others may question your credentials, your papers, your degrees. Others may look for all kinds of ways to diminish your worth. But no one can take from you or tarnish what is inside you. This is your worth, who you really are, your degree that can go with you wherever you go, that you bring with you the moment you come into a room, that can’t be manipulated or shaken. Without that sense of self, no amount of paper, no pedigree, and no credentials can make you legit. No matter what, you have to feel legit inside first.”
Happy selling folks!