Importing Leads To Inside Sales Box With Enhanced Field Mapping Options

 Lead Import

If you have leads stored in some databases or spreadsheets, you will definitely like to pull that data into inside sales software, so that you can organize all your leads at one place. This calls for an effective way of importing leads where you can move a bulk of leads to your system from any other outside source.

Get the most out of your valuable records with the lead import feature in Inside Sales Box. You would need to follow the steps discussed below to know the details of the lead import process.

Jump to:

Preparing For Data Import

Get the Correct CSV File

To get all your leads on Inside Sales Box, you first Click on Leads tab. Now you are in the lead management page. From here, click on Import Leads at the top-right.This will take you to the lead import page; click the Upload CSV File button to select the spreadsheet that you wish to upload.

Most of the sales tools demand a pre-defined CSV template for importing leads into the system, however, with Inside Sales Box, you need not worry about your CSV file format. You may use any file format as explained in field mapping below.


Mapping the Custom Fields

Now, that you have uploaded the CSV file, you are in the mapping field area. Inside Sales Box allows an intelligent field mapping process that automatically associates the data with their corresponding fields. For example, an ‘Email’ field in the spreadsheet will be automatically mapped with the ‘Email id’ in Inside Sales Box.  However, you also have the option to select the fields from our list that correspond to the data fields imported. Map the unmapped column fields of your spreadsheet to their corresponding fields on the CRM. Mapping custom fields is a great way to ensure that all your custom lead fields data are carefully mapped.

Checking On Duplicate Records

Duplicate leads can often lead to a stage where you end up in calling the same lead twice and will make it extremely difficult to manage the relationship with the prospects. What is great about Inside Sales Box is that it helps you to prevent the occurrence of duplicate leads in the CRM.

Click Proceed to Check Duplicates. Select the fields for checking the duplicate records. Here, you can check the duplicates that match as per  First Name and Phone No/ Email Id fields. After that, click Proceed. If the search comes up with duplicate records then you can manage them in four possible ways.

  • Skip Duplicates
  • Override Duplicates
  • Fill Incomplete Data
  • Update Duplicates

Once you are done with the process of finding dupes in the system, you get a brief summary of all the imported leads.To verify the process, move back to the Leads tab, you will be able to see the leads that you just imported in the lead list view.


Adding Lead Tags

When you have a bulk of leads on the CRM, you find it difficult to classify them. In order to manage them properly, you can categorize the leads based on lead tags which are system based or custom. These tags will help you search a set of leads based on the defined criteria.

After importing the leads in the CRM, select the individual records from the lead list view and then click Apply Tags to classify them under a specific category.  thSystem also allocates AutoTags which help you in identifying the leads based on sales rep or date fields.


Lead import in Inside sales box is one of the most assured and quickest ways of bringing your leads back on CRM so that you can start your work at the earliest.

Learn about the 3 Benefits of HubSpot Integration with Inside Sales Box.

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